General Terms - Refund - Cancellation
ShortCutsVideo is a video editing service designed for content creators and businesses. For clarification, please make sure you read and understand this agreement before ordering.
The content we create for you, will remain your property and you will fully own the copyright. We merely act as a production service provider. Shortcuts Video will not hold any liability for damages caused or prosecutions as a result of publishing your content.
We will aim to deliver your edit between 12-36 hours (Monday-Saturday), however occasionally this may be longer, and will depend on the complexity of the edit
Once completed, we will provide you with the option to request any changes using our video review platform. These revisions usually take less than 24 hours
Only once each video has been completed and approved, we’ll start to work on the next video in your queue
ShortCutsvideo holds no responsibility for loss or damages, and by entering into agreement with us, you understand that we will act as a production service provider only
If you are unsatisfied with the work that we produce for the first 14 days, you may request a cancellation of your plan and a refund of your payment. You can do this by informing your Client Manager
*All guidelines are subject to change.
*Thank you for considering our services, and we can’t wait to edit for you!